IWC Help Center

Frequently Asked Questions

Wine Selection

Who select the wines available on this website?

How do you select the wines?

Why are these wines a bit more expensive than the ones I see at the local bottleshop?

Can I find any of these wines at my local liquor store?

Can I find any of these wines at my favourite restaurant?

Can I pop the cork as soon as I get my wine delivered?


How long does shipping take?

How much does shipping cost?

What happens if I am not home?

Can I track my order?

Can you ship to a PO Box or a Business?

Can I get wine more quickly?

Where do you deliver?


Do I have to order a minimum quantity?

How can I place an order?

Do I have to order a case of the same wine?

Do I have to be 18 years or older to order?

Returns & Cancellation

I received an incorrect bottle of wine. What should I do?

Can I cancel my order?